Working in harmony with the local area and our neighbours in the community is important to RenoBuild. We address the social and economic relationship with the communities we serve, by involving local people through listening to their views or providing training and support for local people, for example, where and when possible.

We are firmly committed to continuous improvement and efficiency within the business for the benefit of our customers, staff, shareholders and other stakeholders, and have implemented a policy of continuous improvement throughout our business.
We pursue improvement in every part of our organisation and we encourage all our staff to embrace this culture. It is through this ethos that we can all work in a better way to reduce cost and maximise value to our customers. We consider the following areas to be important to ensure continuous improvement in a contracting environment:

• improving customer service
• properly understanding customer requirements and priorities
• working towards zero defects
• entering into meaningful partnering arrangements with the supply team
• improving safety and environmental awareness and performance
• determining industry best practice

Many of the improvements we are making are beyond the current legislation demands and form an essential support for the operating process, the foundation of which is the RenoBuild Management System.

The RenoBuild Management System (RMS) is an integrated system that provides the framework for risk management in all activities across the business, confirming mandatory requirements and setting best practice guidance. At RenoBuild we believe that 'integrated management' is a consistent, coherent and combined way of managing risk arising from any and all of our activities, in a collective and simultaneous way. This avoids duplication and takes into account all business requirements, therefore demonstrating the practical application of The RenoBuild Way.

The RMS provides an assurance to customers, supported through documented records, that all projects are completed in accordance with customer requirements and relevant statutory and regulatory requirements.

The RMS derives its authority from the Executive Manual, the top level document to which all senior management are categorically required to adhere.

The RMS is based of the following:

• Integrated Management System
• Quality Management System
• Environmental Management System
• Occupational Health and Safety Management

The scope of the manual is for "the management of design services for design and build contracts and the construction, improvement, repair and maintenance of commercial, public and residential buildings" and applies to all RenoBuild construction activities.
 

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RenoBuild is a trading name of Facade Technology cc. Reg No. 2010/105946/23